Privacy Policy

We collect information you give us directly when you submit forms on the Site — including your name, email address, phone number, ZIP code, project details, business name, and any messages you send. If you apply to be an installer, we also collect business credentials, service area, and experience-related information you choose to share.

We automatically collect limited technical information when you visit the Site, including IP address, browser type, device type, referring URL, pages visited, and timestamps. This is gathered through server logs and standard web analytics.

• To respond to quote requests and customer inquiries
• To evaluate installer and partner applications
• To process orders, coordinate shipping, and provide product documentation (including engineer-stamped drawings)
• To send transactional and service communications
• To improve the Site, our products, and customer experience
• To detect, prevent, and address fraud or abuse
• To comply with legal obligations

We do not sell your personal information. We share information only with:

• Service providers who help us operate the business — hosting, email delivery, payment processing, shipping carriers, and analytics. These providers are bound by confidentiality and may only use your information on our behalf.
• Installers and partners when you explicitly request to be matched with a local installer.
• Legal authorities if required by law, subpoena, or to protect the rights, property, or safety of Steel Shade Kits, our customers, or others.
• Successors in interest in connection with a merger, acquisition, or sale of assets, subject to this Policy.

The Site uses cookies and similar technologies to keep the site functioning, remember preferences, and measure aggregated usage. You can disable cookies in your browser settings; some features of the Site may not function correctly without them.

We retain personal information for as long as needed to provide our products and services, comply with our legal obligations, resolve disputes, and enforce our agreements. Quote inquiries are typically retained for up to three years; order records are retained for the duration required by applicable tax and warranty law.

Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Residents of California, Colorado, Connecticut, Virginia, and other U.S. states with comprehensive privacy laws, as well as residents of the EEA, UK, and Switzerland, may exercise these rights by contacting us at the address below. We will respond within the timeframe required by applicable law.

We do not knowingly use sensitive personal information for profiling or automated decision-making with legal effects.

The Site is intended for adults. We do not knowingly collect personal information from children under 13 (or under 16 in jurisdictions where that is the applicable threshold). If you believe a child has provided us information, contact us and we will delete it.

We maintain administrative, technical, and physical safeguards designed to protect your personal information. No system is perfectly secure, however, and we cannot guarantee absolute security of information transmitted to or stored on our systems.

The Site is operated from the United States. If you access the Site from outside the U.S., your information will be transferred to, stored, and processed in the U.S. By using the Site, you consent to that transfer.

We may update this Policy from time to time. When we do, we will revise the “Effective” date above and, for material changes, provide a more prominent notice. Your continued use of the Site after the effective date constitutes acceptance of the revised Policy.

Questions, requests, or concerns about this Policy or our handling of your information: